Terms and Conditions

General Terms and Conditions

1. Scope of application

These General Terms and Conditions (GTC) apply to all deliveries of houseautomation.sk, Gazdovska 574/1, 90041 Rovinka, SK-Slovak republic (hereinafter houseautomation.sk) to consumers. A consumer is any natural person who concludes a legal transaction for a purpose that can predominantly be attributed neither to his commercial nor his independent professional activity.

2. Contractual partner

The purchase contract is concluded with houseautomation.sk, Gazdovska 574/1, 90041 Rovinka, SK-Slovak republic .

3. Conclusion of contract

  1. The presentation of the products in the online shop does not constitute a legally binding offer, but only an invitation to order.

  2. By clicking on the button [Buy/order for a fee], you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by means of an order confirmation by e-mail right after receipt of your order.

4. Right of withdrawal

  1. If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you are entitled to a right of withdrawal in accordance with the statutory provisions.

  2. If you as a consumer make use of your right of withdrawal according to section 4.1, you have to bear the regular costs of the return.

  3. In addition, the regulations, which are reproduced in detail in the following, apply to the right of withdrawal.

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of revocation, you must inform us [Enter the name of entrepreneur, address and, if available, telephone number, fax number and e-mail address] of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent by post, fax or e-mail). You can use the attached sample revocation form, but this is not mandatory. You can also electronically fill out and submit the sample revocation form or another clear declaration on our website (insert Internet address). If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately (e.g. by e-mail).

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation

If you revoke this contract, we must reimburse all payments we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment. We may refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract to us or to (here, if necessary, the name and address of the person authorized by you must insert the goods). The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to a handling that is not necessary to check the nature, characteristics and functioning of the goods.

- End of the cancellation policy -

5. Prices and shipping costs

  1. The prices mentioned on the product pages include VAT and other price components.

  2. In addition to the stated prices, we charge a flat rate of 6.90 euros per order for delivery within Germany. The shipping costs will be clearly communicated to you again on the product pages, in the shopping cart system and on the order page.

  3. When paying by cash on delivery, an additional fee of 2.- Euro is due, which the deliverer charges on site. There are no further taxes or costs.

6. Delivery

  1. Delivery is only made within Germany with DHL.

  2. The delivery time is up to 3 days. We would like to point out any deviating delivery times on the respective product page.

7. Payment

  1. Payment can be made either in advance or cash on delivery.

  2. If you select the payment method prepayment, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

8. Retention of title

Until full payment, the goods remain our property.

9. Dispute resolution

The EU Commission has created an Internet platform for online dispute resolution. The platform serves as a point of contact for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.

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